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Prosci�s Change Management Maturity Model	Version: Submitted Date: 2006/10/17
Description: Organizations are facing larger and more frequent changes in the current economic climate. A changing marketplace, empowered workforce and technological advancements have created an environment where change is becoming �business as usual.� In this environment, organizations are beginning to recognize the importance of building the competency to rapidly and successfully change. Prosci�s Change Management Maturity Model is based on benchmarking research and interactions with companies going through change. In March 2004, a study was completed to understand the usefulness of such a model and where organizations ranked their current competency level. While nearly 85% of the 160 companies placed themselves Level 3 or lower, we found abroad spectrum of change management capabilities � from none at all, to wide-spread organizational competence. Prosci�s Change Management Maturity Model describes the varying levels of change management capability across organizations. The maturity model has five levels or stages, from no change management to organizational competency. Each level involves more attention and management of the people side of change. Research shows that a �one-size-fits-all� approach does not work when managing change, since each change and each impacted group is different. However, a common methodology that is built on situational awareness and customization allows the entire organization to move towards Level 4 or Level 5 while retaining the flexibility for individual groups and departments. Key words: Change Management Maturity model, methodology
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